GROWWWWWWWWWWL!

I HATE incompetent people, especially those holding responsible positions.


For over 20 years, I have had all my prescriptions filled at Wal-Mart, and all was exceedingly smooth, until about 6 months ago, when a prescription which had always cost me $15 was suddenly $65 because the pharmacy decided to purchase the meds in a bubble package (one, where you pop out each pill indivually) this packaging cost more and the insurance company refused to pay for it. Personally, I preferred the pills in
a bottle myself. I confronted Wal Mart and they basically said 'TUFF" Sooooooooo when I went for my physical in feb, the MD writes me new rx's for the next year, I just decided to take them to Smith's pharmacy.

I only needed one of the 3 that day and had it filled. The prescription is for 90 and I take one a day. After about a month, I realized I did not have 90 pills, and counting them found they had given me 60, even tho the bottle said 90. I called the pharmacy immediately and told them about it. Well, yesterday I called in for
a refill gave them their rx # and said I would be in today . (wednesday). i went in and could see the pills and knew they were the wrong ones. When questioning the pharmacist she said this was pain medication. I don't
take pain meds, only tylenol. She said what did you order, I said I didn't remember the name but it was the
meds I had called in yesterday. She said well, if you don't know, how should we? i said well, I thought the
rx refill I called in yesterday should be on your computer. I tried to explain what medication I needed and she said I must have filled it elsewhere. i said no, I still have the bottle, however it is at home. I said when
I get home I will call you.

Well, I came home and called it in andshe said, we can't fill that for another 30 days. I repeated that I had
called them and told them I was shorted by 30 pills and that I had called it in so they would know. Finally
they agreed to give me the other 30 pills (which I already paid for) I asked if they didn't have my phone
call noted on the computer, she said "yes" DUH, SPARE ME FROM IMCOMPETENCY I may be getting old but I am definitely not senile yet, and don't you dare treat me like I am